Refund and Returns Policy

At Mtvspace, our objective is to provide you with high-quality products and services that meet your requirements. However, if for any reason you are dissatisfied with your purchase, we offer a refund and return option within 4 days from the date of purchase. Please note that certain restrictions and conditions may apply to returns and exchanges.

To ensure your satisfaction before making a final decision, we provide you with 24 hours of complimentary access to a free trial. During this trial period, we encourage you to thoroughly evaluate the product to determine if it meets your expectations. After the trial period expires and you are satisfied with the service, we will proceed to charge you according to your selected plan, unless otherwise requested.

Refund Policies:

1. One Month Package: We understand that circumstances may change, and we will refund 80% of the purchase price for this package.
2. Three Month Package: If you decide to request a refund for the three-month package, we will refund 90% of the purchase price.
3. Six Month Package: For the six-month package, we offer a refund of 90% of the purchase price.
4. Twelve Month Package: We provide a refund of 95% of the purchase price for the twelve-month package.

We value your satisfaction and reserve the right to modify or discontinue this policy at any time without prior notice. If you have any questions or concerns regarding your transaction or payment, please don’t hesitate to contact our Customer Support team via the email address or phone number provided on our website.

Thank you for choosing Mtvspace as your preferred IPTV service provider.